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POLICY AND PROCEDURE DOCUMENTSThe following documents are available for download in pdf (Acrobat Reader required) and text format: Action Plan – Disability Equality Scheme Action plan to 2009
Complaints Procedure How to make a formal complaint to the Horniman Customer Care Policy This document sets out the Horniman Museum and Gardens customer care policy Disability Equality Duty at The Horniman Museum - Employment General and specific duties.
Horniman Museum Disability Policy This document sets out the Policy of the Horniman Museum and Gardens on its provision for disabled visitors and staff.
Horniman Museum Learning Policy This document introduces the framework within which the policy operates then details our learning mission and what our audiences can expect from our learning services.
Horniman's Freedom of Information Publication Scheme The Horniman's Freedom of Information Publication Scheme sets out details on the information that the Horniman publishes.
The Horniman Museum Disability Equality Scheme The Horniman Museum is committed to offering the widest possible access for our audience and to developing resources which improve access to information and the collections.
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