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This page explains the information collected about you on the Horniman Museum and Gardens’ website and other networks via cookies.

Cookies are small pieces of data that a website transfers to your computer’s hard drive to keep a record of your visit and preferences. The information may remain on your computer after you finish visiting our website, but you can delete them. Most internet browsers are pre-set to accept cookies.

If you prefer not to receive cookies, you can change your internet browser to not receive cookies or to warn you when cookies are being used.

For more information on cookies, visit All About Cookies.

When you visit horniman.ac.uk we collect standard internet log information and details of visitor behaviour patterns. We may collect some, or all, of this information when you visit our website, depending on how you use it. We also monitor how people use our website so we can improve it.

However, you can use our website without giving us any personal information and we won't know who you are. If you visit our site anonymously, we may however still record information about:

  • the areas of the website visited
  • the amount of time spent on the site
  • whether you are new to the site, or have visited it before
  • how you came to our website – for example, through a link in an email or a search engine
  • the type of device, browser, network location and internet connection used
  • specific actions taken on the website, for example downloading our information resources.

We do this by using cookies. Like most websites, we use cookies to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. 

Session cookies

One cookie which we use is integral to how the site works.

  • It remembers your shopping basket, and which products you have placed in your shopping basket, so you can continue to browse the website. 
  • It remembers how your preference for how you want search results to display – either solely as images or as an image with additional details.

Google Analytics

We use Google Analytics to collect information about how our visitors use this website. We use this information to see how our visitors use this site, so we can improve its performance, and to report to funders such as the Department for Culture, Media and Sport.

The cookies report on the number of visitors to the site, which pages are visited and how visitors find our website. This information is anonymous and cannot be used to identify you personally.

Third-party cookies

While visiting the Horniman Museum and Gardens website, you may be delivered cookies by third-party websites. Some pages have content from, for example, Facebook, Twitter, YouTube or Flickr, and you may be presented with cookies from these websites. We do not have any control over these cookies. Please visit these third-party websites for more information.

Contacting us

If you have any questions or comments about this notice, please contact us at web@horniman.ac.uk