School visits terms and conditions

Thank you for provisionally booking a schools session with the Horniman Museum and Gardens. Please read the terms and conditions and information below.

Booked workshops

Details about your booking can be accessed through the web portal here.

Please read this form and then log into the web portal to confirm your booking. To create a new password, or to reset your password, please click here.

Arrival time and outline of your day

Please arrive onsite a minimum of 20 minutes before your workshop/Museum entry slot.

Upon arrival, make your way to the green post-box on the main path, opposite the Museum entrance. Do not take your groups to the Museum entrance.

You will be promptly greeted by a Learning Assistant, who will lead your groups to the Education Centre where your class will have a short briefing about their day, fire evacuation and our lost child procedures. The Education Centre has cloakroom spaces for each class, and will be your lunch room.

Terms and Conditions

  1. Confirmation of workshop(s)

Bookings must be confirmed through the bookings web portal.  Bookings not confirmed at least 14 days before your visit, may be lost.  If you are booking less than 14 days ahead, please confirm as soon as possible.

  1. Workshop costs

Workshop                                 Price per class excl. VAT                  Price per class incl. VAT

45 minute or 1 hour                     £72.50                                                          £87

90 minutes                                    £122.50                                                        £147

30-45 minute SEND*                 £36.25                                                          £43.50

Classes in receipt of bursary    £0                                                                  £0

*subject to prior agreement.

  1. Monkey Business and Aquarium costs

Entrance slots to our temporary exhibition, Monkey Business, and/or aquarium must be booked in advance. Entry for children and adults is charged at £3 per person for the temporary exhibition, and £1.50 for the aquarium (or a combined rate of £4). Entry is free for 1:1 support staff. We will record the number of visiting children and adults on the day to ensure that you are invoiced correctly. Classes in receipt of the bursary must still pay to enter Monkey Business. Classes cannot be readmitted after they exit these spaces.

  1. Payment

Where applicable, an invoice will be emailed to the school office shortly after your visit and should be paid within 14 days. Your school will be unable to make further bookings if the balance goes unpaid.

  1. Cancellation of workshop/visit

We are temporarily waiving our cancellation fee for sessions cancelled due to the COVID-19 pandemic. We ask that schools make every effort to give as much notice as possible.

We reserve the right to cancel or re-schedule bookings due to unforeseen circumstances or late arrival that cannot be reasonable accommodated. Every effort will be made to minimise disruption and, if necessary, a refund will be made. The Horniman does not accept liability for any additional costs incurred.

  1. COVID safety in the Museum

For the safety of our staff and other visitors, we ask that adults and pupils aged 11 and over wear a mask whilst exploring the Museum (unless exempt). Please maintain a safe distance from staff and other visitors throughout your visit, and be mindful of causing congestion in when exploring our Galleries.

Schools groups should use the toilets in the Education Centre unless in the case of emergencies.

Classes should avoid congregating inside the Museum unless awaiting a schools session or when inside the Education Centre. We suggest arranging an outdoor meeting point with accompanying adults upon arrival.

  1. Supervision

Teacher and adult supervisors are responsible for the behaviour and safety of their groups. Children must be accompanied at all times. Please remind pupils to observe social distancing, and to respect our visitors, exhibits and staff, and to be aware of vehicles in the Gardens.

School groups are expected to provide basic first aid cover for their needs. If you require assistance please ask a member of the Museum or Gardens staff.

  1. COVID Safety and your workshop

All children and adults- including Museum staff- will be required to wash or sanitise their hands before and after their object handling workshop. Sanitiser points are available in all our teaching spaces and throughout the Museum, and sinks are available in the Education Centre for hand washing.

Our facilitator will remove their face mask for the workshop introduction and plenary, but will wear a mask for all other portions of the workshop.

It is extremely important that children keep a safe distance from museum staff during their session; please explain this to classes before the visit. If Horniman staff become concerned about the safety of the participants, themselves, or the objects, they will suspend the session.

Disposable gloves will be provided for accompanying adults who wish to wear them. For the safety of our staff, accompanying adults will be expected to wear a face covering during indoor workshops (unless exempt). Upon request, class sets of cotton gloves can be made available for object handling.

Please read our onsite risk assessment and contact us if you have any further questions.

  1. Arrival and Access

If you are arriving by coach or minibus, please ask coach drivers to use the red route drop off bay outside the Museum on London Road (this is a busy road, so please ensure that children are carefully supervised). Please do not drop off on Horniman Drive or park on private roads.

For groups with access needs, minibuses can drive onsite to drop-off and collect pupils through the vehicle gate on Horniman Drive. On arrival, please communicate with our security team via the intercom next to the gate; they will advise you where to go, and whether parking is available on site. There is limited parking onsite for vehicles no larger than transit size. Unfortunately, we are not able to reserve parking spaces.

Check our map of the Horniman Gardens.

  1. After your taught session

You will be sent a link to a short feedback survey; we would be very grateful for your feedback. You can tweet us with images of our visit and your related work at @HornimanMuseum

Sign up to our termly e-newsletters

Self-led visits

Terms and Conditions

  1. Museum entry

Entry to the Museum will be allowed at the time agreed at point of booking. Please arrive onsite 10 minutes before your Museum entry slot.

Upon arrival, make your way to the Museum entrance where a member of staff will greet you, record your group numbers, and answer any questions you may have.

Every effort will be made to accommodate late groups, however we cannot guarantee entry after your slot has passed. You may re-enter the Museum later if you wish to visit the Gardens.

  1. Monkey Business and Aquarium costs

Entrance slots to our temporary exhibition, Monkey Business, and/or aquarium must be booked in advance. Entry for children and adults is charged at £3 per person for the temporary exhibition, and £1.50 for the aquarium (or a combined rate of £4). Entry is free for 1:1 support staff. We will record the number of visiting children and adults on the day to ensure that you are invoiced correctly. Classes in receipt of the bursary must still pay to enter Monkey Business. Classes cannot be readmitted after they exit these spaces.

  1. Payment

Where applicable, an invoice will be emailed to the school office shortly after your visit and should be paid within 14 days. Your school will be unable to make further bookings if the balance goes unpaid.

  1. Cancellation of visit

If you have to cancel your visit, we ask that schools make every effort to give as much notice as possible to ensure that entry slots can be made available to other visitors.

The Horniman Museum and Gardens reserves the right to cancel or re-schedule bookings due to unforeseen circumstances or late arrival that cannot be reasonable accommodated. Every effort will be made to minimise disruption. The Horniman does not accept liability for any additional costs incurred.

  1. COVID safety in the Museum

For the safety of our staff and other visitors, we ask that adults and pupils aged 11 and over wear a mask whilst exploring the Museum (unless exempt). Please maintain a safe distance from staff and other visitors throughout your visit, and be mindful of causing congestion in when exploring our Galleries.

Classes should avoid congregating inside the Museum; we suggest arranging an outdoor meeting point with accompanying adults upon arrival. School groups should avoid congregating outside the Museum toilets.

Please read our onsite risk assessment and contact us if you have any further questions.

  1. Supervision

Teacher and adult supervisors are responsible for the behaviour and safety of their groups. Children must be accompanied at all times. Please remind pupils to observe social distancing, and to respect our visitors, exhibits and staff, and to be particularly aware of vehicles in the Gardens. Please make sure that all accompanying adults are aware of these expectations for their groups when exploring the site.

School groups are expected to provide basic first aid cover for their needs. If you require assistance please ask a member of the Museum or Gardens staff.

  1. Arrival and Access

If you are arriving by coach or minibus, please ask coach drivers to use the red route drop off bay outside the Museum on London Road (this is a busy road, so please ensure that children are carefully supervised). Please do not drop off on Horniman Drive or park on private roads.

For groups with access needs, minibuses can drive onsite to drop-off and collect pupils through the vehicle gate on Horniman Drive. On arrival, please communicate with our security team via the intercom next to the gate; they will advise you where to go, and whether parking is available on site. There is limited parking onsite for vehicles no larger than transit size. Unfortunately, we are not able to reserve parking spaces.

Check our map of the Horniman Gardens.

  1. Lunch

Unfortunately we cannot book a lunch space or offer cloakroom facilities for self-led groups. Groups are welcome to eat lunch in our Gardens, or undercover in the Dutch Barn building which is located in the Gardens by the Animal Walk.

  1. After your visit

You will be sent a link to a short feedback survey; we would be very grateful for your feedback. You can tweet us with images of our visit and your related work at @HornimanMuseum

Sign up to our termly e-newsletters.