Plans, policies and reporting

Find out all about our plans for the future, the policies relating to how we work and other documents about the progress of our work.

The Horniman Museum and Gardens is a charitable company, limited by guarantee.

It is also a Non-Departmental Public Body of the Department for Culture, Media and Sport (DCMS). This means that although it receives a large part of its funding in the form of Grant in Aid from DCMS, it operates at “arms length” from central government.


Corporate Planning

We produce regular Corporate Plans to guide our activities over the coming years.

Our Corporate Plan 2024-2027 shows the main activities and programmes we will be engaged in over the next three years.

Annual Report and Financial Statements

The Report and Consolidated Financial Statements for the year ended 31 March 2023 includes the Trustees’ Report and financial details on activities within the Museum and Gardens during 2022-2023.

Management Agreement

This is the funding agreement between the Department of Culture, Media and Sport (DCMS) and the Horniman Museum and Gardens.

Annual Impact Report

The Horniman has many policies which cover our procedures and plans. Download the policies below.

Borrowing specimens

These policies cover procedures for all outgoing and incoming loans of objects or specimens for exhibition or study purposes, whatever the duration.

Learn more about loans from our collections.

Climate and Ecology Manifesto

In July 2019 we declared a climate and ecological emergency. In January 2020 we announced our Climate and Ecology Manifesto, which outlines our platform for action and the steps the Horniman will take to mitigate against the climate and ecological emergency, and to help shape a positive future for generations to come.

Read about some of the ways the Horniman has been getting greener.

Collections Development Policy

This document sets out the policy guiding the Horniman Museum and Garden’s acquisition of objects into, and disposal of objects from, its permanent collections

Complaints Procedure

At the Horniman, we are committed to providing a high-quality, engaging experience to all our visitors. We want your visit to be memorable for all the right reasons, but we understand that sometimes things do not go as planned and you may want to contact us.

Data Protection and Privacy

These documents set out the Horniman Museum and Garden’s data protection policy, data retention guidelines, and privacy notice.

Equality and Diversity Policy

The Horniman welcomes all visitors to the Museum and Gardens and is fully committed, both as an employer and as a service provider, to implementing its obligations to its diverse range of visitors and to all those who work at the Horniman.

Ethical Fundraising Policy

The objective of our fundraising activity is to support the Horniman’s mission and our work by active and effective raising of funds, whilst ensuring a commitment to our values and protecting the integrity and reputation of the Horniman at all times.

Health and Safety Policy

The Horniman Trustees, management and staff provide a safe and healthy environment for staff, visitors, volunteers, contractors and everyone else who may come onto the Museum, Gardens and stores.

Human Remains Policy

This policy outlines the approach of the Horniman to the care, preservation, management and development of the human remains in the collection of the Horniman.

It covers the display of human remains to the public, access to the Horniman collection for research and other purposes, and how requests for the return of human remains to countries or communities of origin will be addressed and managed by the Horniman.

Publication Scheme

The Horniman’s Publication Scheme sets out details of how the Horniman makes information about itself available to the public.

Restitution and Repatriation Policy

In autumn 2020, the Horniman held a consultation with members of the UK’s Nigerian diaspora community on the museum’s collection of objects from Benin City, as part of its wider project ‘Rethinking Relationships and Building Trust around African collections’. All views expressed in the consultation were fed back to trustees.

The Horniman has now agreed a policy on restitution and repatriation, which states that each repatriation request will be dealt with on a case by case basis. It sets out a clear procedure for making a claim, including a commitment to sharing information and transparency of process.

In all cases, an external request made directly to the Chief Executive has to be made. The Horniman’s policy on restitution and repatriation is available by download below:

Safeguarding Policy

We are committed to safeguarding children, young people and adults at risk during their visit, and this document sets out the Horniman Museum and Gardens’ Safeguarding Policy Statement.

Any safeguarding concerns should be reported via

Volunteering Policy

The Horniman acknowledges the contribution of volunteers in supporting the organisation to achieve its aim to connect people with global cultures and the natural world and encourage everyone to shape a positive future for the world we all share.