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Plan Your Visit

Museum closed
The Museum and Butterfly House are closed, following Government guidance.
Café Kiosk opening times
Bandstand Café kiosk is open from 9am - 4pm Monday to Friday, and until 5pm at the weekend. The Crepe kiosk on the Cafe Terrace is open weekends only, 10am - 5pm.

Gardens opening hours
The Gardens are open daily, from 7.15am (or 8am Sunday and Bank Holidays) until 7.50pm.

Please follow social distancing advice.
We hope you will enjoy your visit to the Horniman. We've included lots of information here to help you make the most of your visit.

The Museum and Butterfly House are closed, following Government guidance. The Gardens remain open.

Entrance to the Gardens is free.

Following the latest government guidance, the Museum and Butterfly House will be closed from Wednesday 16 December. Our Gardens remain open, including the Café kiosks, toilets and Sunday market (food only), but please continue to follow social distancing and the latest safety advice.

Thank you to everyone who has been able to support us during this time.

We will continue to share stories, news and updates online and across our social media channels whilst the Museum is closed, and let you know in advance about our plans for reopening.

What can I see on my visit?

The Gardens will remain open daily from 7.15am (or 8am Sundays and Bank Holidays) until sunset.

The Garden toilets are open during Gardens opening hours. Extra cleaning and additional safety measures remain in place.

The Animal Walk will reopen from 12 April, from 12.30pm to 4pm. Please follow social distancing advice.

The Café kiosk by the Bandstand is open serving hot and cold drinks, sandwiches, snacks and ice-cream to take away. Opening times are 9am – 4pm, Monday – Friday, closing at 5pm at weekends. The Crepe Kiosk on the Cafe Terrace is open during weekends only, 10am – 5pm.

The Horniman Market is open weekly, from 10am – 3pm. A limited group of traders will be offering fresh produce and hot food to take away.

What will not be open?

The Museum, including all exhibitions and the Aquarium, will be closed. In the Gardens, the Butterfly House will be closed. If you have advance tickets to any of our attractions then you will be contacted by a member of our team directly. The main Cafe will also be closed.

Staff will continue to care for the residents of our Nature Base, Aquarium and Butterfly House to ensure their wellbeing throughout the closure.

A green circular logo with We're good to go written on the top half, a tick in the middle, and the words visit England written on the bottom of the circleThis information will change in response to guidance from the Government and Public Health England. Please check back before your visit. Thank you for your understanding as we adapt to the situation.

Download the information on this page:

Download our Gardens map to help you plan your visit.

Gardens map

Please wear a mask or face covering unless you have a good reason not to (children under 11 are exempt).

  • If you are feeling unwell, please do not visit and follow NHS guidance.
  • We encourage visitors to use contactless methods of payment where possible.
  • Please follow social distancing guidelines throughout your visit, including when speaking to our staff.

The Gardens have concrete paths throughout. Some of the paths are very steep and on wet or frosty days may not be suitable for wheelchair users or anyone who is unstable on their feet.

The ground on the Nature Trail is uneven and can be muddy in rainy weather, so is not suitable for wheelchair users or anyone unstable on their feet.

Find out more about access at the Horniman.

The Horniman is a charity.

At this time more than ever we rely on your generous support to ensure we can shape a positive future for generations to come.

Please make a donation when you visit on one of our contactless donation points, or donate online.


There are toilet facilities in the Gardens, near the Bandstand.

There is an increased cleaning regimen in place across the Horniman – please follow social distancing guidelines.

The Museum does not provide hoists or adult changing facilities.

Dogs are allowed in our Gardens, but must be kept on leads.

Dogs can be released from their leads in the Meadow Field.

Dogs must be kept on leads during events in the Gardens (concerts, performances, etc.).

The cloakroom and lockers facility will not be available, so please only bring coats and bags that you can carry comfortably through your visit.

We aim to provide free WiFi throughout the Museum and parts of the Gardens, but access and signal strength can be intermittent in some areas.

Please download online tickets to your mobile device in advance. When available, please choose ‘Horniman Public Wi-Fi’.

The Café kiosks by the Bandstand is open serving hot and cold drinks, sandwiches, snacks and ice-cream to take away. Opening times are 9am – 4pm.

The Crepe kiosk on the Cafe Terrace is open during weekends only, 10am – 4pm.

The Café itself will be closed.

You are welcome to consume takeaways from our kiosks, as well as packed lunches and picnics, in the Gardens.

Please use contactless payment if you can. Find out more about food and drink at the Horniman.

If you think you have lost property at the Horniman, either call us on 020 8699 1872 (x183) or e-mail

We welcome your photography and filming at the Horniman for personal, non-commercial use. Please refrain from using a tripod, monopod or supplementary lighting. Flash photography is not permitted. These can damage the objects and the cases that they are housed in.

If you would like to conduct commercial photography or filming at the Museum or Gardens, or feature any of our collections commercially or for any other purpose please contact our Venue Hire team – All commercial filming and photography enquiries must go through them.

If you are a journalist or have an editorial photography question, please contact the Press Team –

If you would like to obtain digital images of the collections for use in your research or publications, we may be able to help. 

Visit our Images and Media page to find out more and apply for Reproduction Rights.

The Horniman is a charity so income gained through commercial activity goes back into running the Horniman.

We love to see people sketching and drawing in the Horniman. If possible, please avoid sitting to sketch in one place if sketching in the Museum, as this makes the area inaccessible to others due to social distancing.

We would prefer if you used pencils in the Museum, as these are less likely to cause damage to the displays and collections.

We love to see the results of photography and sketching in our galleries, as well as artwork inspired by Horniman visits. You can view a selection of our favourite pieces shared by visitors on Pinterest.

If you’re choosing to share your Horniman visit or any sketches, don’t forget to tag us on Twitter @HornimanMuseum and Facebook, or on Instagram be sure to use the #horniman hashtag or tag us @HornimanMuseumGardens.

Horniman Museum & Gardens
100 London Road
Forest Hill
London SE23 3PQ
By train / London Overground
The Horniman is a five to ten minute walk from Forest Hill station and is signposted from the platform 1 exit. Please be aware this walk is uphill, although there are several bus services which stop at both the station and Museum.

Forest Hill is on the London Overground line between Highbury and Islington and West Croydon / Crystal Palace line which offers a high frequency service from North, East and South London.

The station is also well served by trains from Central London, Croydon and Surrey. Direct train services run from London Bridge (approx every ten minutes, journey time 15 minutes) linking with the Northern and Jubilee Underground lines, and London Victoria linking with the Victoria, Circle and District Underground lines, East Croydon, West Croydon, Sutton, Purley and Caterham. Please use the Journey Planner to the right or visit TFL Journey Planner or National Rail Enquiries.
By Bus
176, 185, 197, 356, P4 - stop outside the Museum and Gardens on London Road. 122 - stops on Dartmouth Road P13 - stops on Underhill Road 363 - stops on Sydenham Hill Road See the route from Forest Hill Station by bus.
By Bicycle
There are bicycle racks on the Avenue, near the main entrance on London Road. If you are traveling through the Gardens with your bike, please dismount and walk your bike through, for the safety of our visitors.
By Car
Parking is severely limited in local area, so we recommend using public transport to come to the Horniman. A pay-and-display car park is available locally behind Sainsbury’s, and there are two pay-and-display car parks at Forest Hill station (one at the front, one at the back). Please avoid parking on private roads. For coaches, there is a drop off point outside the Museum near to the Clock Tower.
Accessible Parking
Limited on-site car parking is available for disabled visitors. Call 020 8699 1872 for more details and have a look at the information on our access page.