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Plan Your Visit

Museum opening times
The Museum is closed until further notice.
Café opening times
The Cafe is closed until further notice.
Gardens opening hours
Open from 8am - 4.30pm. Please follow social distancing advice.
We hope you will enjoy your visit to the Horniman. We've included lots of information here to help you make the most of your visit.

Entrance to the Museum and Gardens is free

There is a charge for the Butterfly House, the Aquarium, and some of our events and temporary exhibitions.

Download our What’s On guides or the information on the page:

What's On: February - May 2020
(pdf, 1.71mb)
Download
Large Print What's On: February - May 2020
(pdf, 231.77kb)
Download
Download the information on this page: Plan your Visit
(docx, 21.86kb)
Download

Download our Museum floorplan and the Gardens map to help you plan your visit.

Museum floorplan

Gardens map

The Museum and Gardens are both wheelchair and pushchair friendly with accessible toilets.

A lift gives access to all the exhibition areas. There is a separate lift to the Aquarium on the Lower Ground Floor. 

Find out more about access at the Horniman.

Accessible toilets are located off Gallery Square downstairs and between the Café and Ticket Desk by the entrance.

Watch this short film to see the route from the entrance to the closest toilets near the Cafe:

Baby changing facilities are available in our accessible, unisex toilet, as well as both male and female toilets downstairs in Gallery Square.

Electric wheelchair users might find it easier to use the accessible toilet on the Lower Ground Floor, which has a wider entrance.

The Museum does not provide hoists or adult changing facilities.

Assistance dogs only are allowed inside the Museum. They are also welcome in the Butterfly House.

Dogs are allowed in our Gardens, but must be kept on leads.

Dogs can be released from their leads in the Meadow Field.

Dogs must be kept on leads during events in the Gardens (concerts, performances, etc.).

Baby changing facilities are available in both male and female toilets in Gallery Square.

If you would prefer to breastfeed in private, there is a breastfeeding room located off Gallery Square.

Lockers are located between the Café and Ticket Desk. They take a £1 coin which is returned after use.

Buggy parking is available in Gallery Square and outside the Butterfly House. Please note that all items are left at their owner’s risk.

We have three wheelchairs that can be borrowed, free of charge, if you require one during your visit.

Please ask at the Ticket Desk.

We aim to provide free WiFi throughout the Museum, but access and signal strength can be intermittent in some areas.

Please download online tickets to your mobile device in advance. When available, please choose ‘Horniman Public Wi-Fi’.

We run two types of free tours given by our Visitor Hosts. There is no need to book for either of them, just meet by the Ticket Desk and enjoy.

Welcome to the Horniman tours last approximately 10-15 minutes and run on

  • Wednesdays at 4pm
  • Saturdays at 4pm
  • Sundays at 11.30am

Curiosity Talks last 15-30 minutes and  feature a wide range of topics related to our collections including dinosaurs, fossils and folklore, music in architecture, Arnold Dolmetsch and more. Call 020 8699 1872 x183 to find out more in advance.  

  • Tuesdays at 4pm
  • Saturdays at 11.30am

The Horniman Café is open daily from 9am-5.30pm. As space is limited, tables in our Café, the Café Terrace and the Conservatory are for Café customers use only.

You are welcome to consume packed lunches and picnics in the Gardens or inside our heated Picnic Tent during the winter. From Wednesday – Sunday the Dutch Barn opposite the Bandstand is also available.

Find out more about food and drink at the Horniman.

Please note, food cannot be consumed anywhere inside the Museum because it attracts pests, which can damage our exhibits.

If you think you have lost property at the Horniman, either call us on 020 8699 1872 (x183) or e-mail enquiry@horniman.ac.uk

National Art Pass holders (Art Fund members) can visit the Aquarium and all temporary exhibitions for free.

Show your Art Pass at the Ticket Desk on arrival to receive your free ticket.

Please note, access to the Butterfly House is not included.

We can get very busy during school holidays and on weekday mornings during termvtime. On sunny days visitors can spread out across our 16.5 acres of beautiful gardens, but on rainy and cold days we can get very full.

Here are some tips to make sure you get the most out of your visit, no matter how busy we are.

Book online

Our permanent galleries and Gardens are free, but a charge applies for the Butterfly House, the Aquarium, our temporary family exhibitions, and some events. You can book online even on the day of your visit.

Booking online means you can bypass the queues at the Ticket Desk – just show a printed or electronic copy of your e-tickets at the Butterfly House, Aquarium, or temporary exhibition.

Alternatively, join our membership scheme to enjoy unlimited free entry to the Butterfly House, the Aquarium and temporary exhibitions, and a discount in the Gift Shop.

Arrive later in the day

The Museum is open daily from 10am until 5.30pm. The Aquarium opens at 10.30am, and please note our seasonal opening hours for the Butterfly House.

Many visitors arrive mid-morning; come first thing or a bit later to avoid that rush. We’re at our quietest after 2.30pm on weekdays during term time. 

Our Music Hands on Space is often closed to the public in the mornings and at lunchtimes for school visits. We recommend that you visit this later in the day.

You can find our Gardens opening times online. Please note that during the winter months the Gardens close before the Museum, and you will only be able to exit via the main London Road gate. 

We welcome your photography and filming in the Museum and Gardens for personal, non-commercial use. Please refrain from using a tripod, monopod or supplementary lighting. Flash photography is not permitted. These can damage the objects and the cases that they are housed in.

If you would like to conduct commercial photography or filming at the Museum or Gardens, or feature any of our collections commercially or for any other purpose please contact our Venue Hire team – venuehire@horniman.ac.uk. All commercial filming and photography enquiries must go through them.

If you are a journalist or have an editorial photography question, please contact the Press Team – press@horniman.ac.uk

If you would like to obtain digital images of the collections for use in your research or publications, we may be able to help. 

Visit our Images and Media page to find out more and apply for Reproduction Rights.

The Horniman is a charity so income gained through commercial activity goes back into running the Horniman.

We love to see people sketching and drawing in the Horniman. However, we would prefer if you used pencils, as these are less likely to cause damage to the displays and collections.

We love to see the results of photography and sketching in our galleries, as well as artwork inspired by Horniman visits. You can view a selection of our favourite pieces shared by visitors on Pinterest.

If you’re choosing to share your Horniman visit or any sketches, don’t forget to tag us on Twitter @HornimanMuseum and Facebook, or on Instagram be sure to use the #horniman hashtag or tag us @HornimanMuseumGardens.

Horniman Museum & Gardens
100 London Road
Forest Hill
London SE23 3PQ
By train / London Overground
The Horniman is a five to ten minute walk from Forest Hill station and is signposted from the platform 1 exit. Please be aware this walk is uphill, although there are several bus services which stop at both the station and Museum.

Forest Hill is on the London Overground line between Highbury and Islington and West Croydon / Crystal Palace line which offers a high frequency service from North, East and South London.

The station is also well served by trains from Central London, Croydon and Surrey. Direct train services run from London Bridge (approx every ten minutes, journey time 15 minutes) linking with the Northern and Jubilee Underground lines, and London Victoria linking with the Victoria, Circle and District Underground lines, East Croydon, West Croydon, Sutton, Purley and Caterham. Please use the Journey Planner to the right or visit TFL Journey Planner or National Rail Enquiries.
By Bus
176, 185, 197, 356, P4 - stop outside the Museum and Gardens on London Road. 122 - stops on Dartmouth Road P13 - stops on Underhill Road 363 - stops on Sydenham Hill Road See the route from Forest Hill Station by bus.
By Bicycle
There are bicycle racks on the Avenue, near the main entrance on London Road. If you are traveling through the Gardens with your bike, please dismount and walk your bike through, for the safety of our visitors.
By Car
Parking is severely limited in local area, so we recommend using public transport to come to the Horniman. A pay-and-display car park is available locally behind Sainsbury’s, and there are two pay-and-display car parks at Forest Hill station (one at the front, one at the back). Please avoid parking on private roads. For coaches, there is a drop off point outside the Museum near to the Clock Tower.
Accessible Parking
Limited on-site car parking is available for disabled visitors. Call 020 8699 1872 for more details and have a look at the information on our access page.