The Museum and Butterfly House will close from Wednesday 16 December. The Gardens remain open.
Entrance to the Gardens is free.
Following the latest government guidance, the Museum and Butterfly House will be closed from Wednesday 16 December. Our Gardens remain open, including the Café kiosks, toilets and Sunday market (food only), but please continue to follow social distancing and the latest safety advice.
Thank you to everyone who has been able to support us during this time.
We will continue to share stories, news and updates online and across our social media channels whilst the Museum is closed, and let you know in advance about our plans for reopening.
What can I see on my visit?
The Gardens will remain open daily from 7.15am (or 8am Sundays and Bank Holidays) until 4.20pm.
The Garden toilets are open during Gardens opening hours. Extra cleaning and additional safety measures remain in place.
The Café kiosk by the Bandstand is open serving hot and cold drinks, sandwiches, snacks and ice-cream to take away. Opening times will be 9am – 4pm. The Crepe Kiosk on the Cafe Terrace is open during weekends only, 10am – 4pm.
The Horniman Market is open weekly from Sunday 10 January 2021, from 10am – 3pm. A limited group of traders will be offering fresh produce and hot food to take away.
What will not be open?
The Museum, all exhibitions (including the Permian Monsters) and the Aquarium, will be closed. In the Gardens, the Butterfly House and Animal Walk will be closed. If you have advance tickets to any of our attractions then you will be contacted by a member of our team directly. The main Cafe will also be closed.
Staff will continue to care for the residents of our Animal Walk, Nature Base, Aquarium and Butterfly House to ensure their wellbeing throughout the closure.
Download the information on this page:
Please wear a mask or face covering unless you have a good reason not to (children under 11 are exempt).
- If you are feeling unwell, please do not visit and follow NHS guidance.
- We encourage visitors to use contactless methods of payment where possible.
- Please follow social distancing guidelines throughout your visit, including when speaking to our staff.
The Gardens have concrete paths throughout. Some of the paths are very steep and on wet or frosty days may not be suitable for wheelchair users or anyone who is unstable on their feet.
The ground on the Nature Trail is uneven and can be muddy in rainy weather, so is not suitable for wheelchair users or anyone unstable on their feet.
Find out more about access at the Horniman.
The Horniman is a charity.
At this time more than ever we rely on your generous support to ensure we can shape a positive future for generations to come.
Please make a donation when you visit on one of our contactless donation points, or donate online.
There are toilet facilities in the Gardens, near the Bandstand.
There is an increased cleaning regimen in place across the Horniman – please follow social distancing guidelines.
The Museum does not provide hoists or adult changing facilities.
Dogs are allowed in our Gardens, but must be kept on leads.
Dogs can be released from their leads in the Meadow Field.
Dogs must be kept on leads during events in the Gardens (concerts, performances, etc.).
The cloakroom and lockers facility will not be available, so please only bring coats and bags that you can carry comfortably through your visit.
We aim to provide free WiFi throughout the Museum and parts of the Gardens, but access and signal strength can be intermittent in some areas.
Please download online tickets to your mobile device in advance. When available, please choose ‘Horniman Public Wi-Fi’.
The Café kiosks by the Bandstand is open serving hot and cold drinks, sandwiches, snacks and ice-cream to take away. Opening times are 9am – 4pm.
The Crepe kiosk on the Cafe Terrace is open during weekends only, 10am – 4pm.
The Café itself will be closed.
You are welcome to consume takeaways from our kiosks, as well as packed lunches and picnics, in the Gardens.
Please use contactless payment if you can. Find out more about food and drink at the Horniman.
If you think you have lost property at the Horniman, either call us on 020 8699 1872 (x183) or e-mail email@example.com
We welcome your photography and filming at the Horniman for personal, non-commercial use. Please refrain from using a tripod, monopod or supplementary lighting. Flash photography is not permitted. These can damage the objects and the cases that they are housed in.
If you would like to conduct commercial photography or filming at the Museum or Gardens, or feature any of our collections commercially or for any other purpose please contact our Venue Hire team – firstname.lastname@example.org. All commercial filming and photography enquiries must go through them.
If you are a journalist or have an editorial photography question, please contact the Press Team – email@example.com
If you would like to obtain digital images of the collections for use in your research or publications, we may be able to help.
Visit our Images and Media page to find out more and apply for Reproduction Rights.
The Horniman is a charity so income gained through commercial activity goes back into running the Horniman.
We love to see people sketching and drawing in the Horniman. If possible, please avoid sitting to sketch in one place if sketching in the Museum, as this makes the area inaccessible to others due to social distancing.
We would prefer if you used pencils in the Museum, as these are less likely to cause damage to the displays and collections.
We love to see the results of photography and sketching in our galleries, as well as artwork inspired by Horniman visits. You can view a selection of our favourite pieces shared by visitors on Pinterest.
If you’re choosing to share your Horniman visit or any sketches, don’t forget to tag us on Twitter @HornimanMuseum and Facebook, or on Instagram be sure to use the #horniman hashtag or tag us @HornimanMuseumGardens.
Horniman Museum & Gardens
London SE23 3PQ
By train / London Overground
Forest Hill is on the London Overground line between Highbury and Islington and West Croydon / Crystal Palace line which offers a high frequency service from North, East and South London.
The station is also well served by trains from Central London, Croydon and Surrey. Direct train services run from London Bridge (approx every ten minutes, journey time 15 minutes) linking with the Northern and Jubilee Underground lines, and London Victoria linking with the Victoria, Circle and District Underground lines, East Croydon, West Croydon, Sutton, Purley and Caterham. Please use the Journey Planner to the right or visit TFL Journey Planner or National Rail Enquiries.